Manufacturing
CMMC compliance and production uptime, because a stopped line costs real money.
Managed IT & Cybersecurity in Minneapolis, MN
Brilliant IT people who actually pick up.
Call McNallan and a real person answers in under 3 minutes. A senior technician is on your issue in under 30. 90% of problems are solved the same day. It’s why businesses stay with us 15+ years on average.
5.0 48 Google reviews
55 yearsin business
Tier 2+ techsanswer directly
Answered in under 3 minutesIndustry average: 45+ min hold
5.0 on Google · 48 reviews
Senior tech in <30 minNot a ticket queue
<3 min
to a real person on the phone
Industry: 45+ min hold
<30 min
to a senior technician
Industry: ~3 hours
90%
same-day resolution
Fixed today, not next week
15+ yrs
average client relationship
Loyalty you can’t fake
4,000+
endpoints managed
Across 50+ clients
55 yrs
in business
24/7/365 availability
Tier 2+ answers directlyNo tier-1 runaround
Brooklyn Park, MNNo offshore call centers
When you call, a person answers
No phone tree. No hold music. Just your people.
Most IT providers put a script between you and the fix. We put experienced Tier 2+ technicians on the phone — a local Brooklyn Park team, not an offshore call center.
- Tier 2+ technicians answer directlyNo offshore call centers. No escalation maze.
- All-hands for critical issuesWhen it’s serious, the whole team deploys — and the CEO gets involved in strategic situations.
- One predictable monthly feeOnboarding, offboarding and device setup included. No surprise invoices.
McNallan< 3 minutesto a real person
Industry average45+ minuteson hold
years. That’s how long the average client stays.Some have been with us for more than 20.
Loyalty, earned daily
People don’t stay 15 years for software. They stay for the people.
Relationships this long only happen one way: answering the phone, fixing it right, and still caring decades later.
“Over the last 20 plus years I have had the privilege to work with a team of dedicated IT professionals from McNallan Technology Solutions. From the dedication of ownership to the response of senior staff and down to the techs, their commitment to their clients is something that is hard to find. … remain client focused with a “smile” on the other side of the phone even in the most challenging of times.”
“We’ve been working with them for almost a decade now. … any time we’ve had a question or issue, they’ve been quick to help and explain things in a way that makes sense.”
Start here
What kind of help are you looking for?
Whatever brought you here, you’re not the first. Pick what sounds familiar.
Growth shouldn’t wait on IT.
We plan ahead so your technology is ready before your next hire, location or acquisition.
- Acquisition integration with no plan
- Hiring delayed by slow IT onboarding
- You need CMMC or ISO 27001
- No roadmap, only firefighting
How we help: 1, 3 and 5-year vCIO roadmaps, weekend M&A integrations, and CMMC readiness.
Explore IT AdvisoryCall now. We’ll answer in under 3 minutes.
We’re available 24/7/365, and critical issues get an all-hands response.
- Production line down
- Failed cyber insurance audit
- Ransomware or breach
- Server failure during a critical period
How we help: 24/7 SOC monitoring, active threat response, and air-gapped backups ransomware can’t touch.
Call 763-424-3388You deserve a partner, not a ticket number.
If any of these sound familiar, it’s worth a conversation.
- 45-minute hold times
- Surprise invoices for basic tasks
- Same problems recurring monthly
- No strategic planning
How we help: Tier 2+ techs on the phone, 90% same-day resolution, and one all-inclusive monthly fee.
Schedule Free Assessment
Who we serve
Built for businesses that are going somewhere.
Growth-focused companies, the kind that need IT to keep pace.
Professional Services
Accounting, legal and consulting firms whose people and clients can’t afford downtime.
PE-Backed Portfolio Companies
M&A integration and multi-location IT, planned and delivered over a weekend.
Growing Businesses
A roadmap and a team that scales with you, instead of IT that holds you back.
Experts to handle everything IT
One team for all of it.
From the help desk to the boardroom roadmap, it’s the same people who pick up the phone.
Managed IT Services
Proactive, all-inclusive IT with 24/7 monitoring, lifecycle tracking and a help desk staffed by Tier 2+ technicians.
Managed IT ServicesCybersecurity
24/7 SOC monitoring and active threat response, aligned with CMMC, ISO 27001 and NIST guidance.
CybersecurityCMMC Readiness Assessment
Know exactly where you stand and what it takes to get compliant.
Learn moreBackup & Disaster Recovery
Multiple layers, air-gapped copies and tested 4–6 hour recovery.
Learn moreIT Advisory (vCIO)
1, 3 and 5-year roadmaps, QBRs and M&A due diligence.
Learn moreProject Services
Weekend M&A integrations, office moves and infrastructure overhauls.
Learn moreCloud Services & Microsoft 365
Microsoft 365 and cloud, set up and secured properly.
Learn moreAI Services
Secure AI, Copilot deployment and workflow automation.
Learn moreInfrastructure & Hardware
Standardized on Dell and HP with 3-year lifecycle replacement.
Learn morePrint Management
Printers and copiers handled by the same team you already trust.
Learn more
The Perfect IT Process
Prevent it. Build it. Fix it fast.
Three modes, one team. We plan so problems don’t happen, deliver projects without disrupting your week, and respond fast when something breaks.
01
Proactive
Prevention & Planning
- vCIO planning & budget forecasting
- 24/7 monitoring & threat detection
- Lifecycle tracking & documentation
- Compliance roadmaps
02
Building infrastructure
Projects & Growth
- Weekend M&A integrations
- Office moves & overhauls
- Rollouts & network upgrades
- Planned around your business hours
03
Reactive
Immediate Response
- Answered in under 3 minutes
- Senior tech in under 30 minutes
- 90% same-day resolution
- All-hands for critical issues, 24/7/365
Tested 4–6 hour recoveryAir-gapped backups
150+Endpoints
An entire acquisition, migrated in one weekend.
150+ endpoints moved over a single weekend, with zero Monday-morning downtime.
Friday fire
A building fire on Friday night. Open on Monday.
When a fire destroyed a client’s infrastructure, they were fully operational by Monday morning.
Ransomware
Backups ransomware can’t touch.
Multiple layers of backup, including air-gapped copies, with tested 4–6 hour recovery capability.
In their words
Don’t take our word for it. Take theirs.
Real Google reviews, quoted word for word, from the people who rely on us.
5.0
48 Google reviews
Google
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
Google
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
Google
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
Field Dispatches
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Real IT & cybersecurity, straight from the field.
Talk to a real person
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Answered in under 3 minutes763-424-3388- Mon–Fri 8:00 AM – 5:00 PM
24/7 on-call emergency support, 365 days - 8851 Zealand Ave N
Brooklyn Park, MN 55445